Our customers were and will always be our top priority. New Planet Moving & Storage is dedicated to treating every customer with respect, professionality and the highest quality service. This is one of the reasons way repeat and referred customers comprise 30% of our business.
Listening to our customers and our employees so we can continue to provide the quality service our customers deserve is one of the most important aspects of our company. As you read below, you will see that our customers feel the same way about New Planet Moving & Storage.
At New Planet Moving Las Vegas customers are, and always will be, our number 1 priority. We are committed to serving each client to the best of our abilities.
WE take pride in listening to our customers and employees so we can keep on providing the quality of service that our customers need .
Read below for some of our customer’s reviews.
Irene Schultz – Arizona To Michigan
I just want to tell you that we were pleased with your service from beginning to end. The guys at pick up were courteous and efficient. We made contact with Carlos. He was kind and kept us up Ireneto date as to when he would be delivering. Both guys were patient and did a nice job. My daughter was a little stressed during delivery and at the end found damage on a Secretary Desk.
Carlos took a picture and said they would take care of it. He couldn’t have been nicer. Later, I was able to point out that the damage was not on the part of New Planet but at another time period.
When she was able to be calm, she had to agree that it was not New Planet’s fault. Please disregard the damage claim. I thank you for your service and definitely will recommend your company to others.
Kim Foust – California To North Carolina
We recently used your company for a cross-country move from California to NC! It started out a little shaky on my birthday when the movers showed up and I had an impossible driveway to deal with. They were very professional in every way and re-assured me that they would work it all out and get us moved that day! They did an excellent job and shuttled our 5 BR home down the Kim Fstreet, wrapped everything, and completed it in less than 7 hours! They were also very kind and polite in every way! We were given a 2-3 day window of when our furniture would be delivered to our home 2800 mile away. I was concerned about weather and the possibility of not receiving it for the weekend when we had family help. Well, they arrived even earlier than we were told and did another fabulous job unloading everything off the truck!
Carlos even remembered our furniture and the room it came from when I mentioned where it was to be placed in our new home, although it was wrapped. They placed everything where we wanted and nothing got scratched or broken at all!!!! They completed the unloading with only 2 guys in a timely manner as well!! I would strongly recommend them for any move and will definitely use them again if we ever move again and I wanted to let you all know this! Thank you for a pleasant experience!
Susan Owens Bob Ruehmann – Moving From Nevada To New Mexico
We want to thank you once again for providing excellent moving service that resulted in an easy and efficient move. We say “Once Again” since this is the second time you performed a move for us. The first move was a local move and we were duly impressed with the timeliness in which the crew appeared, the careful yet fast-moving way in which they worked, and their constant courtesy and professionalism. This time your company performed an interstate move. Again, we observed and experienced the same high quality in the crews in both Nevada and New Mexico. Both moves were extremely smooth and without incident. Our items were packed and loaded carefully, and then cheerfully unloaded in New Mexico without damage. We have and will continue to highly recommend your company to our friends. Moving is never easy nor fun, but New Planet Moving & Storage makes it go as smoothly as possible. Thank you for providing such excellent service and crews!
Dale Virginia Bays – Moving From Nevada To Arizona
We want to thank you for a very successful and smooth move on such short notice. One of the hottest months of the year and your men worked at taking care of our stuff as if every piece belonged to them. The full move was actually accomplished in less than 12 hours. your driver, Alberto that delivered the load went above and beyond the call of duty on this end. Every piece of furniture was placed in the new place exactly where we wanted, and our pieces are heavy… As i spoke to you the other day, we were so pleased, we asked you to move us back when we are ready…That is how satisfied we are with your company. Again we would like to say Thank You, and please use us for a reference any time necessary. Thank You!
Jeff Stephanie Edgerly – Moving From Las Vegas To Clovis California
Jeff Edgerly We would like to extol our gratitude to New Planet Moving & Storage for the excellent job performed during our recent move. The whole process, which could have been a headache with another company, went very smooth, from start to finish… Everything was done in order and great care was taken for our belongings, as if they were the movers own. The movers were friendly, courteous and hard working. Our moving truck showed up on time to our new home, as you promised, again with great care taken for our belongings. We thank you, and know your company will only continue to prosper and grow with such integrity as yours.!
Allicia Davis – Moving From Nevada To Arizona
Alicia I just wanted to thank you guys for the amazing service. My move was fairly big and on short notice, but you handled it extremely well. Jorge, Erik and Louise are three of the nicest guys you could meet. They were so patient and thorough while packing and loading our belongings. Jorge and Louise delivered everything and were careful to put each box in the right room as well as moving each piece of furniture carefully. Thanks again for taking a lot of the pressure off me while moving. I will recommend you to everyone!
Jim Mary Halvorsen – Moving From Las Vegas To Our Storage
With the help of your moving company, we arrived to Washington on schedule and we were able to vacate our home in Las Vegas on time. Because of the short notice for this move, your rapid and thorough planning from the onset was essential to success. Your crew came ready to work, even with Nevada’s record-setting hit. Each furniture piece was blanketed and the rugs were fully enclosed to prevent damage. We appreciate that the crew handled each item carefully, as if thy were their own. We look forward to receiving our household goods sometime in the future once our permanent home is selected. We are confident everything will make the transit and once again be enjoyed by our family. Thank you for we are sincerely.
Andrea Santoro – Moving From Neveda To New Jersey
Andrea Santorio have been recommending your company to all my friends and family. Your service was fabulous, affordable and easy. Thank You so much for your services, your company has been honest and fast!
Mike Burkley – Moving From Utah To Ohio
Mike Berkley Your company did a terrific job of getting everything done. The movers were very thorough, hard-working, strong and dedicated. I was very impressed with the work that they did. It was great working with all of you… The folks on the phone, the dispatcher and the movers, you were all very courteous. I probably will be moving back to Utah in about a year so i’ll be sure to use your company for the move!
Ronald Spina – Moving From Nevada To Texas
Would like to send my kudos to your company for the tireless and skillful efforts displayed during our recent move. As a former driver and dispatcher in the moving industry, i was impressed by the expertise, enthusiasm and care exercised by your personnel. It will be my pleasure to contact your company when the time comes for our next move.